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Building a Design System for NEOM's Digital Ecosystem

Building a Design System for NEOM's Digital Ecosystem

Building a Design System for NEOM's Digital Ecosystem

8 min est. read

Overview

NEOM's emails and cloud pages were being designed in Photoshop, approved by the client, then rebuilt from scratch by developers guessing font sizes, spacing, and colors. What was approved rarely matched what went live.


I built a Figma based component library that gave teams a shared foundation for the first time, with exact values in dev mode, bilingual components from the start, and a library that grew iteratively as the project evolved.

NEOM's emails and cloud pages were being designed in Photoshop, approved by the client, then rebuilt from scratch by developers guessing font sizes, spacing, and colors. What was approved rarely matched what went live.


I built a Figma based component library that gave teams a shared foundation for the first time, with exact values in dev mode, bilingual components from the start, and a library that grew iteratively as the project evolved.

My Role

Lead Designer

Responsibilities

Design Systems Strategy

Timeline

Q3 2024

Outcomes

Outcomes

Production Speed

Production Speed

Teams assembled campaigns from shared components instead of rebuilding from scratch.

Teams assembled campaigns from shared components instead of rebuilding from scratch.

Zero Rework

Zero Rework

Arabic and English built from the same library, no rework between markets.

Arabic and English built from the same library, no rework between markets.

Accurate Builds

Accurate Builds

Exact values in Figma dev mode meant developers stopped guessing. What was approved finally matched what went live.

The Challenge

Every campaign was a one off. Developers had no way to extract values from Photoshop files so everything was estimated. Arabic was treated as a translation exercise rather than a design one. At NEOM's scale, with multiple campaigns and two language markets running simultaneously, this wasn't working.

Every campaign was a one off. Developers had no way to extract values from Photoshop files so everything was estimated. Arabic was treated as a translation exercise rather than a design one. At NEOM's scale, with multiple campaigns and two language markets running simultaneously, this wasn't working.

Approach

Concepts First

Visual direction was locked in with client approved concepts before any components were built.


Built Iteratively

New components were added to the library as new campaigns required them. The system grew with the project.


Figma Dev Mode

Developers could see exact values for the first time. Builds came back significantly closer to approved designs.


RTL as a Design Problem

Every component was built with RTL support from the start. Arabic hierarchies were rethought not just mirrored.

Concepts First

Visual direction was locked in with client approved concepts before any components were built.


Built Iteratively

New components were added to the library as new campaigns required them. The system grew with the project.


Figma Dev Mode

Developers could see exact values for the first time. Builds came back significantly closer to approved designs.


RTL as a Design Problem

Every component was built with RTL support from the start. Arabic hierarchies were rethought not just mirrored.

Understanding Atomic Design

Atomic design breaks down UI into five stages:
atoms, molecules, organisms, templates, and pages, to enable consistency and reusability at every level.

Atomic design breaks down UI into five stages:
atoms, molecules, organisms, templates, and pages, to enable consistency and reusability at every level.

Two Libraries, One Unified Framework

Separate libraries for EDMs and Cloud Pages, each optimized for desktop and mobile, with unique components for both English and Arabic content.

Separate libraries for EDMs and Cloud Pages, each optimized for desktop and mobile, with unique components for both English and Arabic content.

Design Tokens: The Visual Foundation

Color, typography, spacing, grids, icons, shadows, effects, and radius tokens ensure harmony and scalability across the entire system.

Color, typography, spacing, grids, icons, shadows, effects, and radius tokens ensure harmony and scalability across the entire system.

Component Structure: From Atoms to Pages

Showcasing how individual elements (atoms) scale into full templates and pages across both EDMs and Cloud Pages.

Showcasing how individual elements (atoms) scale into full templates and pages across both EDMs and Cloud Pages.

Optimized for Devices and Languages

All components are fully responsive and support RTL layouts for Arabic, ensuring a seamless experience across audiences and screen sizes.

All components are fully responsive and support RTL layouts for Arabic, ensuring a seamless experience across audiences and screen sizes.

Built for every use-case

Components aren’t one-size-fits-all, they need to adapt to real-world scenarios. Whether it’s a primary button in a checkout flow or a card in a product listing, flexibility allows the system to meet different functional and visual needs without sacrificing consistency.

Components aren’t one-size-fits-all, they need to adapt to real-world scenarios. Whether it’s a primary button in a checkout flow or a card in a product listing, flexibility allows the system to meet different functional and visual needs without sacrificing consistency.

Outcomes

The gap between approved designs and live builds closed significantly. English and Arabic outputs built from the same library for the first time, eliminating rework between markets.

The gap between approved designs and live builds closed significantly. English and Arabic outputs built from the same library for the first time, eliminating rework between markets.

Learnings

The real problem wasn't visual inconsistency. Designers and developers had no shared language. Figma changed that. Building Arabic support in from the start was faster than retrofitting it later. A system is never finished, starting lean and growing iteratively was the right call.

The real problem wasn't visual inconsistency. Designers and developers had no shared language. Figma changed that. Building Arabic support in from the start was faster than retrofitting it later. A system is never finished, starting lean and growing iteratively was the right call.

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