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Wayfinding for People of Determination at DXB
Wayfinding for People of Determination at DXB
Wayfinding for People of Determination at DXB
10 min est. read
Overview
Designing DXB Inclusive Maps was both inspiring and demanding. The main challenge was creating a calm and supportive experience that avoided overstimulation while still guiding autistic travelers through complex airport processes. I simplified journeys into clear steps, tested colors and flows for accessibility, and refined interactions through research and iteration to make the experience intuitive and reassuring.
Designing DXB Inclusive Maps was both inspiring and demanding. The main challenge was creating a calm and supportive experience that avoided overstimulation while still guiding autistic travelers through complex airport processes. I simplified journeys into clear steps, tested colors and flows for accessibility, and refined interactions through research and iteration to make the experience intuitive and reassuring.
Quick Preview
Quick Preview
Problem
Problem
While mapping journey's for Dubai Airports…
We found a bigger one
While Dubai Airport is great at supporting autistic travellers,
For many neurodivergent travellers, this kind of help is still hard to spot, or comes way too late in the journey.
While mapping journey's for Dubai Airports…
We found a bigger one
While Dubai Airport is great at supporting autistic travellers,
For many neurodivergent travellers, this kind of help is still hard to spot, or comes way too late in the journey.
What happens when they try to seek help?
When asking their live support for help the response...
...is too long to screenshot.
What happens when they try to seek help?
When asking their live support for help the response...
...is too long to screenshot.
And if you don’t use their live support, the only other way to find help…
…is buried inside a long PDF
Not exactly quick or easy when you’re already navigating a busy airport.
And if you don’t use their live support, the only other way to find help…
…is buried inside a long PDF
Not exactly quick or easy when you’re already navigating a busy airport.
Opportunity
Opportunity
What if we could create a digital tool that’s a calmer, more connected travel experience?
What if we could create a digital tool that’s a calmer, more connected travel experience?
What is it?
An empathy led, autism friendly application, that guides autistic travellers from home to gate with calm, personalized, low stimulus navigation.
What is it?
An empathy led, autism friendly application, that guides autistic travellers from home to gate with calm, personalized, low stimulus navigation.
Research
Research
This is what travel anxiety looks like to them:
This is what travel anxiety looks like to them:
Do's and don'ts to keep in mind when designing for people on the spectrum
Do's and don'ts to keep in mind when designing for people on the spectrum
Design
Design
Three phases, one journey
Three phases, one journey
Wireframes
Wireframes
The Final Look
The Final Look
Impact
Impact
